Try disabling the non Microsoft programs and sync. If you're able to sync, then it confirms that some program is interfering with the task. NOTE: Do not forget to follow step 7 to start the computer as usual. Post back with the results, so that we can assist you further.
Hope this helps. Regards, Syed V Microsoft answers support engineer. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Waseemulla Shariff's post on February 11, Hi, Thanks for the response. Further clarification: 1.
Yes, previously I was able to keep files in sync. I don't know when it stopped, although the Sync Center et al were reporting a last succesful sync date back in September. Security software: yes. Non-MS sync software: no. Since this seems to have been going back quite a ways, yes, there have been changes, but I have no idea what they were -- probably quite a few by now! Also, there are no options available for resolving the sync conflict within the Sync Center, just the message in the properties "Unable to sync at this time.
I tried following the troubleshooting methods doing a clean boot, and still the same result. One puzzle I'm working through -- even trying to do the clean boot from the KB article you linked, I'm still getting programs starting up that I deselected. Which is weird, but after killing all non-MS processes, and verifying no non-MS services are running, still the same result. Thanks, -Tim K.
In reply to timkjr's post on February 12, Hi, 1. Did you try to restart the computer and try to sync the files? Did you try in a new user account? Run the system file checker SFC scan to fix the corrupt system files. Thanks, Syed Microsoft answers support engineer. In reply to Waseemulla Shariff's post on February 12, Further update: 1.
Yes, I restarted a number of times, and had the same result: "Unable to sync at this time. Yes, I tried a new user account, and had the same result: "Unable to sync at this time. Quick access. Search related threads. Remove From My Forums. Answered by:. Archived Forums. File Services and Storage. Sign in to vote. Hi, This has got me stumped. Thursday, November 6, AM. Hi Salvador, Based on my research, the error message "The process cannot access the file because it is being used by another process" is very likely due to the fact that some applications conflict with the offline folder synchronization process.
Step: Perform a Clean Boot 1. Monday, November 10, AM. Hi Salvador, We are having the same issue. I get this error: "The process cannot access the file because it is being used by another process". Did you find a solution to this mate!!! Regards, Jagjit Singh. Monday, December 21, AM. Greg Mackinnon 0. We are also having this problem. We have a case open with both Microsoft and NetApp to get the issues resolved, but so far are not having too much luck. We have found that the NetApp filer is reporting may Oplock timeouts during sync operations.
We have found that disabling the smb2 protocol option seems to mitigate the problem. We also have found that the "previous versions" client on windows 7 breaks if you turn off smb2.
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